What are the best things to measure to know if your language access program is a success? Let’s start with the goal: for organizations serving diverse communities like schools and healthcare organizations, success is about achieving compliance, improving outcomes, and building trust. Tracking the right metrics is how effective programs turn these goals into reality. […]
How do you connect with families when they don’t speak the same language as your staff? For schools and community organizations, language barriers create real obstacles to engagement. Yet when families are more engaged, the benefits are clear: stronger relationships, higher trust, and better outcomes for the entire community. Language access programs remove these communication […]
How can your school or district keep students safe, informed, and engaged if their families can’t understand key messages? You can’t—and that’s why language access is so important. Now that the school year is back in full swing, communication early and often is critical to better outcomes. Approximately five million students in the United States […]
To support students and their families who speak English as a second language, schools must provide a complete range of translation and interpretation resources to bridge communication gaps. Language access is a critical component that must be in place to support a large percentage of students in the United States. Look at the stats: Over […]
Speaking a language other than English at home is a reality for one in five Americans. People with limited English-speaking abilities report that language barriers have prevented them from accessing a number of essential services, including: Are we doing enough to make these people feel included in our communities? If you work in education, government, […]
Every person, regardless of language or background, deserves to be heard and understood. Behind every request for language services is a person seeking clarity, understanding, and connection. Yet, for language access coordinators (or anyone else in charge of arranging language assistance) managing these requests can be overwhelming. For example, coordinators may receive a flurry of […]
About 8% of the U.S. population, or 26.7 million people, are not native speakers of English and have limited English proficiency (LEP). Language access – providing translation and interpretation services so this population can access the services they need – helps these members of our community to work, learn, receive care, and thrive in our […]
If you work in education, governments, health care, non-profits, or any agency that helps the community, you probably ask yourselves how to be more inclusive. A simple way to make a huge difference for people is to provide language access for families who have limited English speaking abilities.
