Author: Agnes Conkel

Metrics to track within language access programs

What are the best things to measure to know if your  language access program is a success? Let’s start with the goal: for organizations serving diverse communities like schools and healthcare organizations, success is about achieving compliance, improving outcomes, and building trust.   Tracking the right metrics is how effective programs turn these goals into reality. […]

Strengthen Your Language Access Plan with Smarter Data Tracking

How do you connect with families when they don’t speak the same language as your staff?  For schools and community organizations, language barriers create real obstacles to engagement. Yet when families are more engaged, the benefits are clear: stronger relationships, higher trust, and better outcomes for the entire community.  Language access programs remove these communication […]

Six Back-to-School Language Access Tips to Help LEP Students and Families

How can your school or district keep students safe, informed, and engaged if their families can’t understand key messages? You can’t—and that’s why language access is so important. Now that the school year is back in full swing, communication early and often is critical to better outcomes.   Approximately five million students in the United States […]

How a Language Access Coordinator Can Increase Program Effectiveness

Is your organization managing its language access program effectively, or is it struggling with scattered responsibilities? If the duties of overseeing language access are divided among several multilingual staff members, you risk overwhelming your team and under-managing the program. Ultimately, your organization may fall short of meeting the community’s needs.  You’ll need a dedicated resource […]

Creating and Managing a Language Access Plan That is Compliant and Meets Your Community’s Needs

A person in distress, unable to communicate their needs because they speak a language other than English – it’s a situation that happens all too often in our communities. Language barriers can lead to misunderstandings, misdiagnoses in healthcare settings, and inadequate support.   Are you confident that your organization is fully equipped to support non-native English […]

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