Agnes Conkel

Language Access Myths that Cost Organizations Time and Money

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Many organizations know they need language access. They know they should provide interpreters, translate important documents, and help people with limited English proficiency communicate effectively. Yet many language access programs still struggle. The problem usually isn’t a lack of good intentions. It’s that organizations make decisions based on assumptions that seem reasonable but don’t hold … Read more

5 Practical Ways to Include Families with Limited English Skills

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One in five Americans speaks a language other than English at home. And for many families, limited English proficiency (LEP) makes it harder to access basic services like healthcare, education, housing, and government support. That’s a huge problem—one that hurts not just the families affected, but the schools, organizations, and communities they’re a part of. … Read more