Every person, regardless of language or background, deserves to be heard and understood. Behind every request for language services is a person seeking clarity, understanding, and connection. Yet, for language access coordinators (or anyone else in charge of arranging language assistance) managing these requests can be overwhelming. For example, coordinators may receive a flurry of […]
About 8% of the U.S. population, or 26.7 million people, are not native speakers of English and have limited English proficiency (LEP). Language access – providing translation and interpretation services so this population can access the services they need – helps these members of our community to work, learn, receive care, and thrive in our […]
Language access – receiving information and materials in one’s own language — is a human right and critical for helping non-native English speakers thrive in our communities. Every day, interpreters and translators get to use their language expertise and cultural intelligence to help people resolve legal and financial issues, get past trauma, receive medical support, […]
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. They’re committed to great water sources, public health, community relationships, and planning ahead. Their mission is to serve excellent water every minute of every day. Since 2015, the Water Bureau has partnered with Mindlink Resources to provide translation in Portland’s […]
If you work in education, governments, health care, non-profits, or any agency that helps the community, you probably ask yourselves how to be more inclusive. A simple way to make a huge difference for people is to provide language access for families who have limited English speaking abilities.
Creating a terminology and glossary list is an investment in time that will pay off quickly. If you plan ahead and create a process for keeping the list active, you can enable high quality transaltions and ensure all of your communication from your organization is consistent and clear for your end-users. The following are some […]
Evolving language access beyond patient care Yamhill, Oregon – Yamhill Community Care has a mission: “Working together to improve the quality of life and health of Yamhill Community Care members by coordinating effective care.” YCCO goes beyond providing services, but focuses on preventative care and is shifting the culture to “well-care”, which catches risks before they become illness. They do […]
Parent-Teacher Conferences. If you work in a school with students who are from families with limited English abilities, this can be a stressful event even in a normal year. However, we’re not in a normal year. We’re in the middle of a pandemic which has impacted our schools in so many ways. So, we’ve been […]
Before scheduling a meeting for your diverse school or district, there are some things to consider to make sure your meeting is inclusive regardless of English abilities.
