On-Demand and Scheduled Interpretation Services
Interpretation plays a critical role in patient care, legal proceedings, and public services. In many cases, it can even be life-saving. That’s why we take our role seriously: With MindLink, it’s easy to access professional interpretation services whenever you need them.
We provide simultaneous and consecutive interpretation services for 230+ language pairs for schools, healthcare, government, and nonprofits across the Pacific Northwest and beyond. Our interpreters guarantee clear communication in any setting: in-person, over-the-phone (OPI), and video remote (VRI) interpreting.
Customer Service You Can Trust
Our team is here to make sure every interpreted interaction between your organization and its community members goes smoothly.
We cover every step of the process, from scheduling to issue resolution.
- Fast scheduling: Get certified interpreters when and where you need them, so you never experience delays due to a lack of resources.
- Dedicated project management: You’ll get one point of contact who will be available to help with logistics, answer questions, and consult on solutions.
- LinguistLink: Use our workflow tool to monitor interpreting requests and stay informed about your language access efforts.
- Confidentiality and privacy: Work with professional interpreters who adhere to our Code of Ethics and Confidentiality Agreement.
- Proactive issue resolution: We investigate root causes, create improvement plans, and track progress with clear milestones and metrics.
Our Commitment to Accessibility and Equity
We do what we do because we believe all our community members deserve to feel welcomed and respected, and we know that receiving information in their own language improves outcomes. Our professional interpreters are able to build trust because they understand cultural backgrounds, helping non-English speakers feel understood.
Along with our professional interpreters, we supply advanced workflow tools, secure scheduling platforms, and real-time communication technology that enable us to provide hospitals, schools, nonprofits, and government agencies with clear, timely, and high-quality interpretation services.
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In-Person Interpreting
We provide on-site interpretation support when in-person communication is absolutely required for situations such as medical appointments, legal proceedings, school meetings, and other community events.
You can choose between:
- Simultaneous interpretation: Best for conferences, trainings, virtual meetings, and large events, where the interpreter translates in real time without pauses.
- Consecutive interpretation: Ideal for health care appointments, legal proceedings, financial appointments, parent-teacher conferences, IEP meetings, and similar meetings.
Over-the-Phone Interpreting (OPI)
We can provide immediate access to an interpreter through our on-demand OPI service in over 230 language pairs. We’ll give you a code, and you can call whenever you need a professional interpreter.
The service is ideal for crisis lines,emergency support in hospitals, hotlines, and parent calls.
Video Remote Interpreting (VRI)
When visual communication is essential, such as during medical visits or when American Sign Language interpretation is needed, our VRI service connects you with professional interpreters via video.
You can choose between on-demand or scheduled options, depending on your needs. Either way, you’ll get a smooth experience—whether through our LinguistLink InterpretManager app or by adding an interpreter directly to Zoom.
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