January Updates

I know it’s technically February, but, you’re getting the January updates anyway. 🙂 January was a busy month! Here are a couple of updates:

Did you check out the new website?

We’ve been updating our website and marketing efforts to better serve our clients. What do you think? We took the main image last summer on our trip to Paris 🙂 Stay tuned for more updates as we are focusing more on consulting and training going forward.

LinguistLink is ready for reporting time!

Submit your time directly in LingusitLink at the end of your assignment. Follow these steps:

  1. Open “Project Item”
  2. Enter “Actual Hours”
  3. Mark as Complete
  4. Your Scheduler will review/approve the hours
  5. You can check back and view any status updates

For now, please submit your invoice in addition to submitting the time to the scheduler (for mindlink projects, please send as an email attachment to “invoice@mindlinkresources.com”).

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Got a Question about Your Payment?

If you want to check on the status of your invoice, the best way to do it is to complete the following form.

community-engagement

What does Community Engagement Mean for Education?

Can you have community engagement without a clear idea on who the people are in your community? Despite good efforts, I’ve recently read about examples in the news where community members were excluded due to cultural or language access limitations. Read these examples and tell me. . .what went wrong?

Example #1: Teacher’s Strike in Los Angeles, CA

I heard a program on NPR about the recent teacher strike in Los Angeles. A Spanish-speaking father went to drop his son off at school, but there was no school. The district sent communication out, but it was not in Spanish. The father had no idea there was a strike going on. Once he got to the school, he realized quickly he was going to have to scramble for child care.

Although the student’s needs are being considered in the school district, in this case the family’s needs were not. I wonder if this father really feels like he is a part of the school community?

How can a school improve community engagement by proactively helping non-English speaking families take part in a meaningful way?

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Example #2: Measles Outbreak in Clark County, WA

My county is in the news recently, but not in a good way. There is a measles outbreak–more than 40 people have contracted this awful condition, which is completely avoidable with modern vaccinations. The public reaction has been very harsh. Even I found myself judging people saying things like “these anti-vaccination believers are crazy and causing all kinds of public health issues!”.

But then I read that the outbreak began in a local Slovak church. Clark County has a strong immigrant community. In fact, according to the US Census Bureau, 15% of the county speaks a language other than English at home. The church where the outbreak may have started does not teach that vaccinations are harmful; however, some immigrants and refuges are distrustful and choose not to get them. Per the article:

. . .some parents mistrust the vaccines. The mistrust may be a holdover from time spent living in the former Soviet Union.

That last thought made me much more sympathetic. Instead of meeting these people where they are, we write them off as “crazy anti-vaccinators”. Maybe we should be asking ourselves how we can provide better education and resources for people who are originally from other cultures?

What Lessons Can We Derive from these Examples to Improve Community Engagement?

  1. Immigrants/Refuges are part of our community.
  2. Limited-English speakers aren’t getting the same information as the native English speakers.
  3. An increased effort from educational and public organizations to provide meaningful access to information will benefit the whole community.
  4. Inclusion means providing information as well as listening to community members who have limited-English speaking abilities.
  5. There are support and tools to help you do this!

The good news is–we can help. By sitting down with one of our Coordinators, we can design a solution that will meet the needs of everyone in your community. Whether you need an interpreter at a town hall, access to translators, or building an informational website — we can help! Contact us today.

Remember this?

Listen to Stacey Interviewed about her favorite Computer-Aided Translation tool

Check out my interview with my friends at WordBee that we did at “Loc World 2018” a couple of months ago.

I talked a little about how LinguistLink is changing things for our clients. I also talk about my love of the WordBee platform and some cool features like “MT Hive”! Check it out!

Ramp up of WordBee is fast. The value is immediate.

Interested in learning more about LinguistLink?

Interested in learning more about WordBee?

Track Time, Send Direct Messages, and Update Columns

We have some new features that will help linguists and schedulers alike. Check them out:

Track Time

The time tracking add-on enables linguists to track and report the time they spend on the project.

Watch this video to see how it works:

Are you a scheduler? Your video is here. . .

Direct Messaging and File Delivery

We updated some buttons to make sure it was very clear how/when to send direct messages to project stakeholders.

All users have the ability to send direct messages to “LinguistLink Admins”, “Project Requesters”, and “Project Schedulers”. This messages go directly to these users and are not visible publicly.

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LinguistLink – Send direct messages to stakeholders

We have also added a button for linguists providing or other services to upload the file directly for the scheduler to access.

Submit-Files
Use this button to submit completed assignments to Schedulers

NOTE: Linguists should avoid delivering completed files in the “Project Discussion Board”. When they do this, it sends a notification to ALL project stakeholders (including the requester). It’s been known to create confusion and extra work — so don’t do it!

Update Columns

We have updated the visible columns in the Project View to enable quick view of information for Schedulers. They can view who requested the project, when the assignment.

TIP: You can sort information and copy/paste in a slick format to easily share information! Check it out!

Learn more by checking out our help site.

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